Who are we?

You are always welcome at Modelomondo !

Modelomondo is the largest official licensed e-commerce retailer in Europe for the most popular Modelbuilding brands and Modelbuilding Kits. Our product catalog includes a selection of about 15,000 products from the famous Modelbuilding Kit brands: Faller, Scalextric, Busch & Italeri and so much more.

An excellent customer experience is of the highest importance at Modelomondo and your order will always be processed with the greatest possible care. We offer the best products and excellent customer service with internet prices. Our services include safe and secure payment methods and we work with several transporters to deliver everywhere in Europe and many countries overseas. Our deliveries are guaranteed and you will find with us a very trustworthy shop.

Our online store is open 365 days a year, 24 hours a day. In other words, we are open all year round and not just before the Christmas period. You can always contact us. Our satisfied customers are proof that we provide a valued shopping experience. 

Prompt shipping & delivery

The ordering and shipment process is fully automated. We work with several professional service partners. Our fulfillment partner Montapacking takes care of the preparation of your parcels and we work with several transporters such as PostNL, DPD, and UPS who will deliver your parcel to your location.

When you place an order with us and if your order is placed before 22:00, your parcel will be prepared and shipped the same day! Shipping times vary with your delivery location but most parcels are being delivered within 1 to 5 days across Europe.

Safe and secure payments

Modelomondo proposes multiple safe payment options. These payment options depend on your country. Your orders can be paid with for instance credit card, Paypal, IDEAL, or via bank transfer. In some countries, you can also pay after delivery. 

Cancellation & Returns

Did you order something, but have you changed your mind or it does not correspond to what you expected? Within 14 days of receiving a product, you can return the product in the original and undamaged packaging and we shall refund your order.

Guarantee

Modelomondo is an official retailer of all the products displayed in the shop. We have long-lasting relationships with all of the manufacturers and this provides you with the assurance of product guarantees because you can always claim the manufacturer guarantee. This means you have a minimal guarantee of 12 months and the accompanying guarantee conditions of the specific product.

Quality of service

Modelomondo is one of the few online stores to be certified with Trusted shops. This European quality certification is renewed every year and you can be ensured that Modelomondo complies with the highest standards of quality for online commerce. Your orders are safe with Modelomondo!

Our company details

Modelomondo is a shop from the company Growthefuture BV. It is established in  Amsterdam, NL.

Office address

  • Growthefuture BV / Modelomondo
  • H.J.E. Wenckebachweg 49A
  • 1096 AK Amsterdam
  • NL

Telephone +31 85 4019 813.  You can contact us by phone from Mondays to Fridays between 9:00 - 17:00 CET.

Chamber of Commerce number 55500056

Tax number NL 8517 40 091 B01

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